Services designed specifically for Emergency Service Organization personnel and their families.
Did You Know?
- An estimated 30% of first responders develop behavioral health conditions, including depression and PTSD.
- First responders experience higher rates of suicide ideation and attempts than the general population. (Source: The Substance Abuse and Mental Health Services Administration)
Why a Member Family Assistance Program?
Designed as a value-added service for VFIS clients with an Accident and Sickness policy, our Member Family Assistance Program (MFAP) supports the health and wellness of first responder employees, volunteers and the workplace. Services help enable personnel to resolve personal and work-related issues to maintain individual productivity, health and wellness. Harness the power of full-scale support solutions with an exclusive arrangement through VFIS.
Covered Highlights
Designed for people in Emergency Services
VFIS has partnered with Homewood Health* to offer access to trained professionals experienced in counseling emergency service personnel.
Easy-to-use
All services are simple and easy to use, so each member can benefit. Online solutions allow easy and secure access anywhere, anytime. Clinical response is fast and available 24-7 and counseling is short-term and solution-focused. Support services are available in-person, over the phone, or through video conferencing.
Prevention-focused
Comprehensive and preventative approaches to health, well-being and productivity. Solutions focus on prevention to strengthen the resiliency of your workforce.
Benefits
Counseling Services
Unique solution-based cognitive behavioral therapy approaches focus on teaching individuals, couples and families the skills necessary to help resolve life problems without creating a long-term, dependent counseling relationship. Confidential counseling is offered in the local community through an extensive national network with the highest ratio of clinical psychologists. Sessions are centered on specific goal attainment, behavior change, accurate diagnosis of complex problems and the best possible outcomes. Treatment is provided for a full-range of personal or work-related issues including but not limited to:
- Addiction, substance abuse
- Child development and adolescent issues
- Aging and caregiving
- Anger management
- Depression, anxiety, etc.
- Grief, bereavement
- Family and marital issues
- Personal adjustment problems
- Relationship difficulties
- Trauma
Lifestyle and Specialty Coaching Services
- Childcare and parenting
- New parent
- Elder and family care
- Financial advisory
- Legal advisory
- Relationship solutions
Health Coaching Services
- Nutritional coaching
- Wellness coaching
- Smoking cessation program
Career Coaching Services
- Career development services
- Pre-retirement planning services
- Shift-worker support services
Online Services
- E-Learning Courses
- Child Care Resource Locator
- Health Risk Assessment
Who is Eligible
All employees or volunteers of Emergency Service Organizations that hold a VFIS Accident and Sickness Policy and their immediate family members.
How to Utilize These Services
For confidential and professional help:
Call the dedicated VFIS help line provided by Homewood Health at 866.349.5579
Simply have your organization’s name ready to provide.
Our Philosophy
Much like our founder, the VFIS approach to serving the market is very relationship-focused. We’ve forged strong partnerships with ESO leaders that allow us to continually develop policy and program enhancements, provide top-notch educational, consulting and training opportunities and pay our clients’ claims. We’re committed to protecting the resources of emergency service organizations and promoting the health and interests of their members with an unmatched level of understanding and dedication.